PRICES We make every effort to ensure that prices and product information are accurately listed on the website in the first place. However, if due to human or technical error something has been listed incorrectly, HERA reserves the right to modify prices. HERA also reserves the right to refuse or cancel any orders placed for products listed at the incorrect price. We will strive to contact and inform you if this occurs.
PROMOTIONS Prices are subject to change without notice, including flash sales and promotions.
Discount codes are valid on full-priced items unless otherwise stated. All discount codes are valid for a specific period of time, and orders placed before or after the announced promotion will not be refunded. Promotions will be announced in selected media chosen by HERA.
REVIEW OF TERMS Website policies and conditions may be changed or updated occasionally to meet requirements and standards. Therefore, customers are encouraged to frequently visit these sections to be informed of changes on the website. Your continued use of the website after such changes indicate your acceptance of these changes. The terms and conditions of the printed invoice policy are subject to change without notice.
COPYRIGHT Unless otherwise stated, HERA reserves all intellectual property rights, including but not limited to copyright, for the material and services provided by the website. The material provided on the website is for personal use only and may not be resold, sold, redistributed, reproduced, duplicated, copied, or otherwise exploited, except for the purpose of good faith use of this site or as otherwise authorized by the written consent of HERA.
PRIVACY All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
HERA acknowledges the importance of your privacy and your right to control how your personal information is collected and used. We understand that providing personal information is an act of trust, and we take this seriously, unless you give us direct consent to do otherwise.
What information does HERA collect?
WE MAY COLLECT THE FOLLOWING INFORMATION FROM YOU: Your name and contact information. Some personal details. Other information that you provide to us.
WHY DOES HERA COLLECT THE INFORMATION? Our purpose in collecting information about you is to provide you with a better website experience with content and advertisements that match your interests. In order to offer you the most engaging experience possible on our website, we may inform you about products and special offers that may be of interest to you. We may also provide services and value-added offers. The information we collect through the website helps us better understand the most useful products and services for you.
WHERE DOES HERA COLLECT THE INFORMATION? We collect the following information that you may not be aware of: The domain name from which you access the Internet. The date and time you access our site. The Internet address of the website from which you directly linked to our site.
DOES HERA SHARE MY INFORMATION WITH THIRD PARTIES? Personal information collected online will only be disclosed within our group of companies for marketing purposes. The site does not share, sell, or trade your personal information collected online, such as email addresses or postal addresses.
Some of the advertisements you see on the Site are selected and delivered by third parties, such as advertising networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities on the Site or other websites through cookies, web beacons, and other technologies to understand your interests and provide you with advertisements tailored to your interests. Please note that we do not have access to or control over the information that these third parties may collect. The information practices of these third parties are not covered by this privacy policy.
CAN I CANCEL MY ORDER?
Unfortunately, you cannot cancel or modify your order with HERA. If you are not satisfied with your purchase, please send an email to our customer service team at herafze@gmail.com for assistance.
HOW CAN I REVIEW MY CHOICES REGARDING RECEIVING PROMOTIONAL COMMUNICATIONS? At HERA, we want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us or do not want your information used to enhance your shopping experience, please let us know by clicking the unsubscribe link at the bottom of any of our communications. Any information that we no longer require will be disposed of securely. An exception to this may be retention of the information for data analysis. However, if this occurs, the information will be kept in a form that does not allow you to be identified from that information.
HOW CAN I ACCESS MY PERSONAL INFORMATION? You can view, edit, or delete personal information related to your use of our online site. To access your information, simply click on SUBSCRIBE at the bottom of our website. If you would like to know the information we hold about you, please contact us by email at herafze@gmail.com